Please read these terms carefully before using Affichr. By creating an account or booking an appointment, you agree to be bound by these terms.
Affichr is operated by Nima Jolan as a sole proprietorship based in Montréal, Québec, Canada. Affichr ("we", "us", "our") is a booking and client management platform designed for tattoo artists, tattoo studios, tattoo salons, and their clients, primarily serving the United States and secondarily Canada and North America.
Affichr provides tools that allow:
Affichr may deliver app updates over-the-air (OTA) via Shorebird without requiring a new app store download. These updates may include bug fixes, security patches, and feature changes. Continued use of the app after an OTA update constitutes acceptance of those changes.
Affichr surfaces use different canonical domains: public marketing, legal, refund, and comparison pages are served from www.affichr.com; the Flutter web app, login, and authenticated workflows are served from app.affichr.com; and client-facing backend traffic, including authentication, Edge Functions, Realtime, and related API calls, may use auth.affichr.com. These Terms apply to Affichr-operated surfaces even when a workflow moves between those domains.
Affichr may use privacy-scoped analytics and operational telemetry as described in the Privacy Policy. Public marketing pages may use privacy-masked session replay only after analytics consent and only with strict masking. Session replay is not used in the authenticated app, admin dashboard, booking forms, payment flows, health or consent forms, client notes, or design files unless Affichr first updates the applicable privacy and legal disclosures.
You must be at least 18 years of age to create an account on Affichr or to book a tattoo appointment. By registering, you confirm that you are 18 or older.
Tattooing minors is regulated by state, provincial, and local law. Requirements vary by jurisdiction. Verification of age and any required parental or guardian consent at the time of service is the sole legal responsibility of the artist and studio. Affichr does not independently verify the age of clients at the time of appointment.
You agree to provide accurate, complete, and current information when creating your account. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. You must notify us immediately at support@affichr.com if you suspect unauthorized access.
Each person may maintain one account. Creating duplicate or fraudulent accounts is grounds for immediate suspension.
Artists using Affichr are independent service providers, not employees, agents, or partners of Affichr. Artists are solely responsible for:
Certain features of Affichr require a paid Pro or Studio subscription. Subscriptions are sold exclusively through the Affichr website (www.affichr.com/upgrade/) via Stripe Checkout. Subscriptions are not available for purchase through the iOS App Store or Google Play Store.
Eligible new artist accounts may receive one seven-day Pro product trial beginning on their first authenticated entry to the artist workspace. No payment card is required, no Stripe subscription is created, and no charge is scheduled merely to begin this trial. Studio features are excluded. At the stated trial end, the account returns to Free automatically unless the artist has chosen a paid Pro subscription. Existing records remain stored and accessible, while new paid-only actions may be unavailable on Free.
If an artist chooses paid Pro during the product trial, Stripe collects the payment method and the checkout disclosure states the exact first-charge date, amount, currency, billing interval, automatic-renewal terms, and cancellation path. The first charge remains scheduled for the original product-trial end; choosing Pro does not add another trial period. The artist may cancel through Stripe Billing before that date to avoid the first charge.
Un nouveau compte artiste admissible peut recevoir un seul essai Pro de sept jours à compter de sa première entrée authentifiée dans l’espace artiste. Aucune carte n’est requise, aucun abonnement Stripe n’est créé et aucun paiement n’est prévu au simple démarrage de l’essai. Studio est exclu. À la fin indiquée, le compte revient automatiquement à Free, sans perte des données, sauf si l’artiste choisit Pro payant.
Si Pro payant est choisi pendant l’essai, la page de paiement indique la date et le montant exacts du premier paiement, la devise, l’intervalle, le renouvellement automatique et le mode d’annulation. Le premier paiement reste fixé à la fin de l’essai initial; aucun délai supplémentaire n’est ajouté. L’artiste peut annuler dans la facturation Stripe avant cette date pour éviter le premier paiement.
Una nueva cuenta de artista que cumpla los requisitos puede recibir una sola prueba Pro de siete días desde la primera entrada autenticada al espacio de artista. No se exige tarjeta, no se crea una suscripción de Stripe y no se programa ningún cobro por iniciar la prueba. Studio está excluido. En la fecha indicada, la cuenta vuelve automáticamente a Free sin perder los datos, salvo que el artista elija Pro de pago.
Si elige Pro de pago durante la prueba, la página de pago muestra la fecha y el importe exactos del primer cobro, la moneda, el intervalo, la renovación automática y cómo cancelar. El primer cobro sigue fijado al final de la prueba original; no se añade otro periodo. El artista puede cancelar en Facturación de Stripe antes de esa fecha para evitar el primer cobro.
Subscription fees are billed in advance on a monthly or annual basis and renew automatically until cancelled. You may cancel your subscription at any time through your account settings; cancellation takes effect at the end of the current billing period and you will not be charged again. Subscription fees are non-refundable for the current billing period except as required by applicable consumer protection law. Affichr reserves the right to modify subscription pricing with at least 30 days' written notice to registered users.
Affichr does not take a platform commission on client deposits. Deposits are processed through the artist or studio's connected Stripe account, and Stripe processing fees may apply. Affichr subscription fees are charged separately.
Studio owners may create a studio account and invite multiple artists. The studio owner accepts these Terms on behalf of all artists in the studio and is jointly responsible for ensuring compliance.
Artists and studios located in the European Economic Area or the United Kingdom may create an account, but EEA/UK artist operations are not fully enabled until Affichr completes payment, currency, tax/VAT, representative, and legal review. Until the account is marked approved by Affichr, Stripe Connect onboarding, client deposit collection, paid subscription checkout where region-specific billing is not ready, client import, health consent forms, enriched AI context, and publication or receipt of public booking requests may be unavailable or blocked.
This gate does not mean Affichr rejects EEA/UK clients. It is a limitation on artist-side operational support until the regional requirements are ready and reviewed.
Affichr may offer a referral program that lets an account holder share a personal referral link or code. When a new user signs up through a referral link and meets the conditions shown in the app (for example, starting a paid subscription), the referrer may receive a reward such as account credit, and the new user may receive a discount. The exact rewards, eligibility conditions, and any expiry are those displayed in the app at the time of the referral and may change prospectively at any time.
Referral credits and discounts have no cash value, are non-transferable, cannot be redeemed for cash except where required by law, and apply only to Affichr subscription fees. Self-referrals, duplicate or fraudulent accounts, misleading promotion, bulk or spam distribution of referral links, and bidding on Affichr brand terms in paid advertising are prohibited. Affichr may withhold, reverse, or cancel rewards obtained in violation of these rules and may modify, suspend, or terminate the referral program at any time; earned credits already applied to an invoice are not clawed back except in cases of fraud.
When an artist or studio uses Affichr to manage client records, booking requests, appointment history, consent workflows, design sharing, reminders, and related client communications for that artist's own services, the artist or studio is generally the controller of that client data and Affichr acts as processor/service provider. The Artist Data Processing Addendum is incorporated into these Terms for those processing activities.
Affichr remains an independent controller for account administration, platform security, billing, subscriptions, internal analytics, fraud prevention, abuse detection, legal compliance, support, and records Affichr must keep for its own legal obligations.
Submitting a booking request through Affichr does not guarantee an appointment. An appointment is only confirmed when the artist explicitly accepts the request and, where applicable, a deposit is successfully collected.
Clients must provide accurate and complete information in booking requests and health questionnaires. Providing false health information that results in harm releases Affichr and the artist from liability to the extent permitted by law.
Clients are expected to arrive sober (not under the influence of alcohol or recreational substances), on time, and prepared to follow the artist's instructions. Artists may refuse service and retain the deposit if a client arrives in an unfit state.
Clients may create or access a client profile by confirming their email address through a magic link or one-time email code, or by signing in with Google or Apple using the same email address. A client profile is linked to an artist only when that artist has a matching client record and has booked an appointment with that email address. If the email does not match the artist's client record, the client may see a "no link with your artist" message and should contact the artist to confirm the correct email.
Client profiles are artist-scoped. If multiple artists have booked appointments with the same client, the client must manage cancellation-list subscriptions, weekly windows, and communication preferences separately for each artist relationship.
Deposits compensate the artist for time spent on consultations, design work, and scheduling. Deposits are collected at the time of booking confirmation and applied against the final service total.
Affichr provides deposit tools for providers, but the service relationship and deposit policy are between the client and the artist, studio, or salon. See the Deposit & Refund Policy for the default platform policy and Affichr's limited role.
A deposit may be transferred to a rescheduled appointment if the provider allows rescheduling and the client follows the notice period shown at booking. Where no provider-specific terms are shown, a common baseline is at least 48 hours notice and use of the transferred deposit within 90 days, subject to provider availability and applicable law.
If the artist cancels a confirmed appointment and does not provide an acceptable rescheduling option, the client is generally entitled to a refund of the deposit paid for that appointment, unless a different remedy is required or allowed by applicable law. Refund timing depends on Stripe, card networks, and the client's bank or card issuer.
Payments are processed by Stripe, Inc. Affichr does not store full payment card details. By making a payment, you also agree to Stripe's Terms of Service. In the event of a payment dispute or chargeback, applicable booking details, deposit terms, cancellation terms, no-show terms, refund policy, and communications may be submitted as evidence to Stripe.
A provider may issue a full or partial refund where its disclosed policy, the client's agreement, and applicable law permit it. Refunds are returned to the original payment method. A refund request may remain pending, require action, fail, or be canceled; Affichr treats it as completed only after confirmation from Stripe or the applicable payment method.
Stripe's original processing fees are generally not returned when a successful deposit payment is refunded. For deposits processed as direct charges, the refund and any non-returned processor costs affect the connected artist or studio account that received the payment. Those costs must not be deducted retroactively from an approved client refund unless that treatment was clearly disclosed and agreed before payment and is permitted by applicable law.
If the provider and client choose to carry a deposit forward instead of refunding it, Affichr may record provider-specific client credit in the same currency. This is an internal accounting record, not cash, a bank deposit, a Stripe balance, or a transferable wallet.
All amounts are in U.S. dollars (USD) unless otherwise stated on the artist's booking page, in checkout, or in the applicable invoice.
Artists may broadcast cancellation openings to subscribed clients. When a client starts a claim, Affichr may place the appointment option on a short hold while the client completes the claim flow. If a deposit is required, the appointment is not secured until the deposit is successfully paid. If no deposit is required, the appointment is secured only after the claim form is completed during the active hold window.
An appointment is confirmed when the artist accepts the booking request and the required deposit (if any) is collected. Confirmation is sent by email and/or SMS.
Clients may cancel or request to reschedule via the Affichr app. Cancellation policies are set by each artist and are displayed at the time of booking. Affichr is not responsible for individual artist policies.
Artists may cancel appointments due to illness, emergency, or other unforeseen circumstances. Artists should provide maximum notice. If the provider cancels and cannot offer an acceptable rescheduling option, a refund or other remedy may be due under the provider's disclosed policy and applicable law.
Affichr may send automated reminders via email, SMS, or push notification at configured reminder times, where reminders are enabled and the client has consented to the relevant channel. Appointment reminders are optional communications. A linked client may disable appointment reminders from their client profile, and artists cannot override a linked client's reminder opt-out. Failure to receive a reminder does not excuse a no-show, cancellation fee, or deposit policy.
Cancellation-list alerts are subscribed availability alerts, not appointment reminders. A client may join an artist's cancellation list only for an artist relationship that is linked to a previously booked appointment. The client may choose weekly availability windows based on the artist's published opening hours and choose email, SMS, and/or push channels.
Clients may optionally share an approximate location for cancellation-list broadcasts, and artists may record an approximate city or area on a client record. This allows an artist who is travelling, attending a convention, or opening a short-notice spot in another city to notify subscribed clients who are in or near that sector. Location-based cancellation alerts are optional and depend on client consent, available location data, selected channels, and platform eligibility rules.
When an artist broadcasts a cancellation opening, Affichr filters recipients by active cancellation-list subscription, selected communication channels, unsubscribe or STOP status, whether at least one broadcast option fits inside the client's selected weekly windows, and, when the artist chooses area targeting, whether the client has an eligible approximate location inside the selected radius. Artists cannot override client opt-outs or force-send cancellation alerts to clients who are not eligible under these rules.
Cancellation openings may use a queued hold system. One client may receive a limited checkout window, such as 5 minutes, while other eligible clients wait in order. If the active client does not complete the claim, cancels checkout, or payment fails, the next eligible queued client may receive a new hold window. A spot is not guaranteed until Affichr confirms the claim and, where required, the deposit succeeds.
Some artists offer video consultations via Affichr's integrated video feature (powered by Daily.co). Video sessions are private and limited to the artist and client. Recording of video sessions is disabled by default. Neither Affichr nor any party may record video sessions without the explicit written consent of all participants.
Video consultations are subject to the artist's consultation pricing, which is displayed at the time of booking. Affichr is not responsible for technical failures, connectivity issues, or the content of discussions during video calls.
The Affichr AI Assistant is an optional productivity feature. You must accept the in-app AI disclosure before using it, and you may turn AI access off in settings where available. When AI is off, Affichr will not send your Affichr account context to an AI model provider for assistant responses. Affichr may use a cloud AI provider or a deployment-controlled self-hosted model endpoint. In self-hosted mode, cloud fallback is disabled unless the deployment explicitly enables it.
AI responses may be incomplete, inaccurate, or inappropriate for your situation. AI responses are not legal, medical, financial, tax, insurance, safety, or professional advice. Artists and studios remain responsible for reviewing AI-generated text, recommendations, summaries, booking suggestions, client follow-ups, and any other output before relying on it or sending it to clients.
If enabled, the AI Assistant uses conservative default account context such as appointments, availability, and aggregate deposit status. Additional context sources such as booking requests, client names, tags, private notes, consultation notes, project details, and search results may be used only when enabled through settings or otherwise selected for the request. Health questionnaire answers, consent form health answers, full payment card details, passwords, and authentication secrets must not be included in AI context. Users must not intentionally submit sensitive health details, secrets, payment card numbers, or unlawful content to the AI Assistant.
Affichr does not use the AI Assistant to make final decisions about appointment acceptance, service eligibility, refunds, pricing, credit, employment, housing, insurance, health care, or other legally significant outcomes. The artist, studio, or account owner remains responsible for all final decisions and communications.
Clients may be required to complete a health questionnaire before their appointment. This information is used solely to enable the artist to provide safe services and to comply with applicable health regulations. Health information is treated as sensitive personal data and is subject to our Privacy Policy.
Where required by the artist or applicable law, clients will be asked to sign a digital consent form before their appointment. The signed consent form, including a timestamp and IP address, is stored as a tamper-evident PDF for a minimum of 7 years, as required by applicable health regulations.
Clients are solely responsible for the accuracy and completeness of their health disclosures. Providing false or incomplete health information that results in harm to the client or others releases Affichr and the artist from liability to the maximum extent permitted by law.
All tattoo designs created by the artist — including sketches, drawings, and digital artwork shared via Affichr — remain the exclusive intellectual property of the artist, unless a separate written agreement explicitly transfers ownership to the client.
When an artist completes a tattoo for a client, the client receives a personal, non-transferable, non-exclusive license to have the design permanently tattooed on their body. This license does not grant the client any right to:
By accepting a booking, the client grants the artist a non-exclusive, royalty-free license to photograph the completed tattoo and display it in the artist's portfolio, including on Affichr and the artist's social media, unless the client explicitly opts out in writing at the time of appointment.
Clients may upload reference images as part of their booking request. By uploading images, the client represents that they have the right to share such images and that doing so does not infringe any third-party intellectual property. Affichr is not liable for client-uploaded content that infringes third-party rights.
Booking reference images are stored in private storage where available and are made available to the artist or authorized studio staff through short-lived signed access links rather than public URLs. Upload attempts may be rate-limited, rejected for unsupported file types, or rejected when file metadata and file content do not match.
Affichr may use automated or manual review tools to detect unsafe, unlawful, abusive, or infringing uploads. Affichr may reject, quarantine, remove, or restrict access to uploaded files that appear to violate these Terms, platform safety rules, or applicable law.
All software, design, code, trademarks, and content created by Affichr are the exclusive property of Affichr and may not be reproduced or used without express written permission.
Affichr separates communications into categories: essential transactional messages, optional appointment reminders, subscribed cancellation availability alerts, newsletter or marketing messages, and account or security messages. Client-owned preferences may be managed by category and channel where the feature is available.
Affichr may send essential transactional or account messages needed to operate the platform, such as booking confirmations, deposit receipts, payment status, account security notices, consent form requests, and material service updates. These messages are separate from marketing preferences. This section does not mean appointment reminders bypass a client's reminder opt-out.
Appointment reminders are optional. If a linked client disables appointment reminders for email, SMS, or push, Affichr will not send that reminder channel for that artist relationship even if the artist has reminder settings enabled. Artists may ask a client to re-enable reminders, but they cannot reactivate a linked client's reminder preference themselves.
Cancellation availability alerts require cancellation-list enrollment for the specific artist relationship. Clients may unsubscribe from cancellation emails, reply STOP to cancellation SMS where supported, disable push notifications, remove cancellation windows, or decline optional location sharing. "All subscribers" means active cancellation-list subscribers who satisfy the channel, opt-out, window, and, where enabled, area filters; it does not mean every client in an artist's CRM.
Newsletter and marketing messages require a valid opt-in where required by law and must include a clear way to unsubscribe. Marketing emails include unsubscribe mechanisms, including headers or one-click unsubscribe where supported. Unsubscribe requests are honoured within legally required timeframes, including CAN-SPAM requirements in the United States and CASL requirements where applicable.
By providing a mobile phone number and opting into SMS communications, you consent to receive text messages from Affichr and/or your artist for the selected category. Standard messaging and data rates may apply. You may revoke consent by replying STOP where supported or by any other reasonable method available in the platform. You may reply HELP for help where supported. One-time confirmation messages after an opt-out will not contain marketing content.
Push notifications require a client account, a registered device token, operating system permission, and an enabled push preference for the relevant category. Disabling push notifications at the device or operating system level may prevent delivery even if an Affichr preference remains enabled.
Artists may use Affichr to send permitted messages to clients who are eligible under the applicable category rules. Artists are responsible for ensuring their use of Affichr's communication tools complies with CAN-SPAM, TCPA, CASL, privacy laws, and other applicable rules. Affichr provides controls to support compliance, but artists remain responsible for the content and targeting of their communications.
You agree not to:
To the maximum extent permitted by applicable law:
Nothing in these Terms limits liability that cannot be excluded or limited by applicable law (such as liability for fraud or gross negligence).
You agree to indemnify, defend, and hold harmless Affichr, its officers, directors, employees, and agents from and against any claims, damages, losses, or costs (including reasonable legal fees) arising from:
You may delete your account at any time through More > Account & Support > Delete account in the app where available, or submit an access, correction, limitation, or deletion request through the privacy request flow described in our Privacy Policy. The in-app deletion flow asks you to confirm the action, signs out active app sessions, deletes or anonymizes eligible account records, and attempts to cancel active Affichr-managed subscriptions where the billing connection allows it. Deletion is subject to fraud prevention, security investigations, backup rotation, and legally required retention periods (e.g., consent forms, tax records, payment dispute records, chargeback evidence, and audit records). Public privacy request flows may return a neutral response and do not confirm whether a matching record exists.
Affichr may suspend or terminate your account immediately, without prior notice, if:
Upon termination, your right to access Affichr ceases immediately. Pending deposits and appointments will be handled according to these Terms and applicable law. Artists' client records, consent records, payment records, and audit records may be retained for the legally required minimum period or for documented dispute, security, and fraud-prevention reasons before deletion or anonymization.
Before initiating any legal proceeding, you agree to first contact Affichr at info@affichr.com and make a good-faith effort to resolve the dispute informally. Affichr will attempt to respond within 15 business days.
If informal resolution fails, disputes may be resolved through binding arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, rather than through court, except that either party may bring claims in small claims court for disputes within that court's jurisdiction. The arbitration will be conducted in English. The arbitrator's award is final and binding and may be entered as a judgment in any court of competent jurisdiction.
To the extent permitted by applicable law, you waive any right to bring or participate in a class action lawsuit or class-wide arbitration against Affichr. All disputes must be brought in your individual capacity.
These Terms are governed by and construed in accordance with the laws of the State of Delaware, USA, without regard to its conflict of law principles. For any dispute not resolved by arbitration or small claims court, you agree to submit to the exclusive jurisdiction of the state and federal courts located in Delaware.
Affichr may update these Terms from time to time. When we do, we will:
Continued use of Affichr after the effective date constitutes acceptance of the updated Terms. If you do not agree to the updated Terms, you must stop using Affichr and delete your account before the effective date.
For product, account, billing, or technical support, please contact support@affichr.com. For legal notices or questions about these Terms, please contact info@affichr.com. We aim to respond within 5 business days.